Website and CRM
Send leads, updates, files, and source context without duplicate manual entry.
Business-system integration
Your website, CRM, telephony, and back office work as one process
We connect existing systems through documented interfaces and add the missing service layer when a ready-made connector cannot cover the workflow.
- API and webhooks
- CRM and ERP
- Telephony integration
Flowdata follows the business event
Retryfailures remain recoverable
Traceoperations can see what happened
Common scenarios
Replace manual transfer with a controlled data flow
The integration follows a real event: a lead, payment, call, status change, document, or another business action.
CRM, ERP, and accounting
Synchronize agreed entities, statuses, and documents with explicit ownership rules.
Telephony and operations
Pass call events, recordings, and related actions into the systems used by the team.
Reliability
The integration keeps evidence when something fails
A successful API response is not enough; operations need to see, retry, and reconcile failed events.
Clear contracts
We define fields, validation, identifiers, error behavior, and API-version expectations.
Idempotency and retries
Repeated delivery does not create duplicate operations, and transient failures can be retried safely.
Logs and reconciliation
Important events receive traceable identifiers and a practical way to resolve discrepancies.
Implementation path
Ready connector when possible, custom service when necessary
We do not add custom code where a supported connector already solves the scenario, and we do not force a connector past its limits.
Review interfaces
We inspect API documentation, webhooks, access controls, limits, and sandbox availability.
Map business rules
We agree on triggers, transformations, permissions, duplicates, and failure cases.
Test end to end
We verify the complete flow, including retries, unavailable dependencies, and operational visibility.
FAQ
Frequently asked questions
Short answers before work begins.
Can you integrate any CRM?
We can assess any CRM, but implementation depends on its API, permissions, limits, and the required workflow. We confirm feasibility before committing to the integration.
Do we need a ready-made connector?
No. A ready connector may be enough for common scenarios; a custom API service is useful when business rules or system constraints are unique.
How do you prevent duplicate records?
We define stable identifiers, idempotent operations, matching rules, and reconciliation behavior for the specific systems.
Can you connect telephony and CRM in the same project?
Yes. We can implement both the web/API layer and the Asterisk call-event side where that combination fits the workflow.
Next step
Still moving data between systems by hand?
Describe the source, destination, event, and expected result. We will identify the interfaces and propose an integration path.