Inbound and outbound calls
Define number plans, priorities, permissions, carrier selection, and failure behavior.
Turnkey Asterisk PBX
Asterisk PBX, designed and delivered around your call flows
CodeBerry handles architecture, deployment, SIP connectivity, call logic, integrations, testing, documentation, and handover within an agreed scope.
- SIP trunks
- IVR and queues
- Testing and handover
Plancall flows and dependencies
BuildPBX, carriers, and integrations
Verifycritical scenarios before handover
Architecture
Begin with the call flow, not a default template
We map numbers, carriers, roles, schedules, queues, exceptions, and external dependencies before building routes.
IVR and queues
Design menus, working hours, overflow, callbacks, recordings, and agent distribution around the business process.
Integrations
Agree on CRM, API, analytics, and recording flows before configuration starts.
Implementation
Configure the PBX and its environment
The server, network, SIP providers, endpoints, and application integrations form one operating system.
Asterisk and PJSIP
Configure endpoints, trunks, authentication, transports, dialplan, permissions, and media parameters.
Operations
Prepare logs, monitoring points, configuration history, backups, and the agreed recovery procedure.
Existing platforms
We can work with clean Asterisk, FreePBX, Issabel, or a legacy environment after assessing dependencies.
Launch
Test, document, and hand over
A running service process is not the acceptance criterion; the agreed call scenarios must work.
Scenario testing
Exercise inbound and outbound routes, IVR branches, queues, transfers, failures, and integrations.
Documentation
Record architecture, key settings, dependencies, access responsibilities, and routine operations.
Handover or support
Transfer the system to your team or agree a separate ongoing support scope.
FAQ
Frequently asked questions
Short answers before work begins.
Do you configure only new PBX systems?
No. We can build a new system, restructure an existing one, or prepare a migration after assessing dependencies and risks.
Is clean Asterisk mandatory?
No. We generally prefer it for new critical deployments, but the final design follows the requirements and existing environment.
Can you connect our SIP provider?
Yes, when the provider supplies compatible parameters and the required capabilities. We review technical conditions before setup.
What happens after launch?
The PBX can be handed over to your team or covered by a separately agreed ongoing support service.
Next step
Planning a new PBX or rebuilding a fragile one?
Describe the users, carriers, call flows, integrations, and infrastructure. We will identify the inputs needed for an assessment.